It is our mission to reach higher standards of care for our consumers and their families. Wee Care strives to offer superior support to the families that we serve. We want our families to feel that they are not alone in their journey.
Wee Care Corp aims to be an encompassing team of supports available in many areas such as Respite, Habilitation, Attendant Care, and Speech/Occupational/Feeding Therapy.
Each member has an assigned HCBS Field Supervisor who will oversee the DSP.
Yes. Each DSP must be able to obtain a Level 1 Fingerprint Clearance Card; DCS background check; Central Registry check; Office of Inspector General Check; SAM check. Level 1 Fingerprint is renewed every 6 years. However, we register each DSP as being employed through Wee Care so we are notified if there are ever any concerns with their Fingerprint Card. OIG and Sam checks automatically run every month on each employee
Respite is a time for parents/guardians to have a much needed break. DSP’s may attend outings with the family; remain home with your loved one while you are not at home or care for your loved one while you tend to other things at home.
You may only bill 11.75 hours per day.
Yes, BUT only if the DSP’s home has passed inspection and been certified by the state.
Respite can be provided in the family/member’s home and in the community
No. If a member is admitted into the hospital, you may not bill any DDD authorized hours. This is considered fraudulent billing.
Respite is a service that is assessed with an annual allotment of hours. The maximum amount of hours per year is 600 hours. That averages out to approximately 50 hours per month / 12.50 hours per week if you would like to have your hours last for the full year.
ATC is a service designed to help the family/member with personal care/housekeeping services that they need help with. ATC is for consumers that should have the ability to do certain things for themselves at their current age but are unable to do without total support. Examples: Cleaning their room, Washing their laundry, Bathing, Feeding themselves, Etc. Your DDD SC will complete an assessment for the service and what goals will be put in place.
Attendant Care Supervision may also be an option for those members with enhanced needs. Families are encouraged to speak to their Support Coordinator to determine if it is appropriate.
ATC hours are typically outlined in your loved ones Planning Document (example: 4 hours per day, 12 hours per week, etc.). Hours should be billed as they are outlined in the Planning Document
DSP’s complete DDD mandated training classes that are in addition to other classes prior to providing any services. DSP’s must complete 6 hours of Continuing Education Credits annually
ATC must be provided in the members home
Providers must complete ATC tracking each session to support the services.
Yes, Parents/Guardians must meet with a Wee Care Field Supervisor regularly for ATC Service reviews.
The required schedule for meetings is as follows: 5 days after the start of services; then within 30 days of the start of services; then within 60 days of the start of services if there are issues; then within 90 days of the start of services; then every 90 days to complete an ATC review which is required to be submitted to DDD.
No. If a member is admitted into the hospital, you may not bill any DDD authorized hours. This is considered fraudulent billing.
Habilitation is defined as teaching member’s life skills (daily tasks that our consumers need additional support to learn).
Habilitation goals are decided on by the members team which includes parents/guardians, Agency Representatives (DSP’s and Field Supervisor) and your DDD Support Coordinator during your loved one’s first Planning Meeting and then reviewed at every 90-day meeting.
DSPs are not able to bill and track education goals.
DSP’’s can only work on goals that are discussed, agreed upon and documented in the member’s planning documents. If changes are wanted prior to the next scheduled 90-day meeting, you must contact the members DDD Support Coordinator.
A DSP must work on the goals listed in the member’s Planning Document.
Attend ISP Meetings if available and requested by the family/guardian; Inform the team when a goal has been met; Inform the team when criteria for a goal needs a decrease/increase; Track accurate data during EACH session for the goals being worked on to ensure accurate data; Complete a brief summary of the member’s progress on the goals worked; Clock in / Clock out using our Electronic Visit Verification (EVV) system for each service/each session worked with your loved one; Have a parent/guardian approve each session worked; Answer questions in regards to progress/regression; Assist with teaching strategies to be used with their consumer; Additional tasks as needed from the team
DSP’s must have completed all required training classes including a Hab/PBS training.
Hab must be provided in the member’s home and in the community (if the goals are applicable).
Yes. Parents must approve the DSP’s time for each session worked. Parents should also provide any supplies needed for goals to be achieved.
No. DSP’s may not NOT bill habilitation while a member is in the hospital.
Hab hours are typically outlined in your loved one’s Planning Document (example: 2 hours per day, 8 hours per week, etc.). Hours must be billed in that manner they are outlined in the Planning Document.
Yes, they should be dressed comfortably to work with members yet modestly and appropriately.
All DSP’s must follow HIPPA guidelines. Parents/guardians may sign a media release form to be kept in the members file if they chose to.
Wee Care does NOT offer sibling care unless the sibling is with DDD. Care of members receiving DDD services is 1:1.
Many families ask their DSP’s to take their loved ones appointments.
Yes. However, typically Parents/Guardians supply providers with the necessary admission fees/funds for paid activities that they are asking them to take their loved one to. Please note, Wee Care will not allow, encourage or be party to ANY dangerous activities that can put a member or provider at risk of injury. Please be mindful of the activities that you ask a DSP to do.
Yes, DSP’s must be approved to transport members and are required to go through vehicle inspections, Driver’s License report checks, etc.
No, DSP’s are not compensated by Wee Care for their mileage or vehicle maintenance. Therefore, it is often costly for the DSP’s to transport members. If you are requesting your DSP to transport, offering reimbursement or stipend is often helpful. As per DDD guidelines, DSP’s are NOT to transport members to and or from school.
During your Planning Meeting, your Support Coordinator will assess your loved ones needs and discuss a schedule with you. Services should be delivered based upon the schedule outlined at that time. Upon interviewing with your DSP, Wee Care suggests discussing that schedule to ensure that your provider can meet that need. Any changes to schedules by the family or the provider should be communicated directly with one another and with Wee Care so it is noted for EVV purposes.
If your DSP is unable to provide respite or ATC support and you would like for Wee Care to send a back-up DSP, please contact your Field Supervisor or our Emergency Line. If your DSP is unable to provide Hab support, please discuss their next available time. Any missed shifts should be relayed to your Field Supervisor.
Each member is assigned a designated Field Supervisor who oversees the DSPs assigned to the member and will be a point of contact for parents/guardians.
Parents/Guardians should maintain communication with the assigned Field Supervisor to address any issues, concerns, questions, etc. regarding Respite, ATC and Hab services; DSP related matters; goals; authorized services, etc.
It is helpful to note your preferred method of communication (call, text, email) so your Field Supervisor is aware as they should be checking in with you to ensure that you are receiving the support that you/your loved one need and addressing any concerns that you may have.
You can opt into our text messaging feature in Spoke Choice to receive important updates.
Wee Care recommends that DSP’s only use their cell phone for clock in/clock out and data tracking purposes. However, at times DSP’s do use their phones to set timers for goals, look up ideas, play music or use it as positive reinforcement. If you are concerned with the amount of time your DSP is using their phone, please discuss it with them or contact your Field Supervisor.
In addition to Hab Data Tracking and/or ATC tracking each session, DSP’s are required to submit Incident Reports in the event of accidents, injuries, inappropriate behaviors, abuse, neglect, etc. DSP’s are mandatory reporters; therefore, they must submit Incident Reports to Wee Care for review. Wee Care will then submit those reports to the appropriate parties if necessary.
Yes. EVV is Federally Mandated and must be utilized by DSPs to clock in and clock out of each service at each session worked.
Parents/Guardians must electronically approve the hours that assigned DSPs enter.
All locations that will be used for the DSP to clock in and clock out of while providing services must be listed on the member’s profile.
Please discuss and share these addresses with your Field Supervisor. If a new location needs to be added (doing a Staycation, support will begin in the community, etc. you should call your Field Supervisor prior.
All start and end times for the DSP must be done through EVV for it to be a verified session.
Manual entries are not accepted and will not be considered verified.
Yes, providers can bill if out of state with prior approval from your loved ones DDD Support Coordinator.
No. Only a parent/guardian may sign and authorize hours. However, if the parent/guardian is also the DSP, we do need to have a Designee Attestation on file. Please discuss with your Field Supervisor if this is your case.
No. This is considered forgery. Forgery is never tolerated. It is a federal crime and can be prosecuted.
No. That is considered fraudulent billing. This includes clocking in any exceptions changing dates to other dates, entering billing for time before it occurs, etc.
DSP’s are not authorized to dispense behavior modifying medications.
No. DSP’s are able to work up to 40 hours per week (Sunday through Saturday). If you need additional support, please contact your Field Supervisor.
No. It is a DSP’s responsibility to communicate with Wee Care and not involve families with their employment concerns. DSP’s are responsible to maintain their compliance, submit their data tracking and EVV time hours. Failure to do so can mean that their paycheck is delayed or their ability to provide support can be suspended. Please note, DSP’s must utilize an EVV system as well as submit data tracking and summaries to justify the service hours to DDD which is why Wee Care is strict on this. It is to protect the member’s services.
Field Supervisors are dedicated to supporting the families/members. They are able to attend Planning Meetings, collaborate on goals/strategies, advocate for additional supports and guide families through the process.
Perhaps you are asking them to transport often or too far. This is costly for DSP’s as they are not reimbursed for mileage/gas.
For many DSP’s, working two hours or less per shift is not preferred.
The majority of DSP’s count on their hours as this is their means of employment. Therefore, frequent cancellations or “as needed” may cause a DSP to seek other clients or positions elsewhere.
DSP’s are expected to care for their assigned member 1:1. Caring for others can deter their attention and focus.
Often DSP’s struggle to work on Hab Goals with their members as siblings, friends, TV’s, etc. are distracting to them and at times will result in refusal to work on goals and/or behaviors.
Typically it is 1x per week, but it depends on the recommendation of the evaluating therapist.
Please contact the main office at 623-935-6040 option 6.
Yes, each Therapist attends school for the specific modality they work in. They must maintain their license and certifications with the State of Arizona. They also must attend several training classes before they can work with members. They must attend and receive certifications in:
* CPR/First Aid
* Article 9
* Some additional classes include Prevention and Support, Fraud, Waste and Abuse
Note:
* Article 9, CPR/First Aid and Prevention & Support do need to be renewed every 2-3 years.
Speech Therapy, Occupational Therapy and Feeding Therapy
No, some have their Master’s Degree, others have their Bachelor’s Degree and others their Associates Degree.
We have SLP’s (Speech Language Pathologists), SLPA’s (Speech Language Pathology Assistants), OTR or M/OTR (Occupational Therapist), COTA or OTA (Certified Occupational Therapist Assistant)
Yes. SLPA’s and COTA’s are supervised by SLP’s and OTR’s who oversee their caseloads, maintain direct and indirect supervision, and meet all State and Licensing supervision requirements.
Yes. Each therapist must be able to obtain and maintain a Level 1 Fingerprint Clearance Card; DCS background check; Central Registry check; Credentialing Requirements. Level 1 Fingerprint is renewed every 6 years. However, we register each therapist associated with Wee Care so we are notified if there are ever any concerns with their Fingerprint Card.
Speech therapy, performed by Speech Language Pathologists and Speech Language Pathology Assistants, is the assessment and treatment of communication problems and speech disorders. There are several disorders that can be treated with speech therapy such as articulation, fluency, resonance, receptive, expressive, cognitive-communication, aphasia and dysarthria.
Individuals must complete a Speech Therapy Evaluation to determine the level of need. The evaluation is completed by an SLP who develops a Certified Care Plan which is then signed by a Physician.
Occupational Therapy, performed by Occupational Therapists and Certified Occupational Therapy Assistants, helps people across the lifespan participate in the things they want and need to do through the therapeutic use of everyday activities. Common occupational therapy interventions include helping children with disabilities to participate fully in activities, school and social situations, as well as helping people recovering from injury to regain skills, and providing supports for older adults experiencing physical and cognitive changes.
Individuals must complete an Occupational Therapy Evaluation to determine the level of need. The evaluation is completed by an OTR who develops a Certified Care Plan which is then signed by a Physician.
Feeding Therapy, performed by an Occupational Therapist or Speech Language Pathologist (Please note, not all OT’s or SLP’s are trained Feeding Therapists), helps individuals learn how to eat or how to eat better. Feeding therapy is helpful for individuals having difficulty actually eating as is common with someone with special needs or medical challenges
Individuals must complete a Feeding Therapy Evaluation to determine the level of need. The evaluation is completed by an SLP or OTR who develops a Certified Care Plan which is then signed by a Physician.
Our therapists go to your home. You can also choose to do virtual sessions.
No we do not.
Parents/Guardians must approve the therapists time in/time out for each session. Parents must maintain communication with Wee Care staff. Parents should work on home program to enhance the outcome of the goals.
Therapy goals are determined during an evaluation.
All therapists must follow HIPPA guidelines. Parents/guardians may sign a media release form to be kept in the members file if they chose to.
Parents should maintain regular contact via phone, email or text with the Therapy Dept at Wee Care.
Aetna (out of network), AZ Health & Welfare (BCBS), Blue Cross Blue Shield, Cigna, Mercy Care, Tricare, UMR/United Health Care, United Food & Commercial Workers & Employees, United Health Care, United Health Care Community Plan, Optum, American Specialty Health, DDD
Yes, depending on the modality and availability.
No they cannot.
Yes, each Direct Support Provider (DSP) must attend several mandatory training classes before they can work with members. They must attend and receive certifications in:
* Intro to DDD (includes Cultural Competency, HIPPA, Incident Reporting, etc.)
* Habilitation/Positive Behavior Supports
* CPR/First Aid
* Article 9
* Some additional classes include Prevention and Support, Principles of Caregiving Level 1 & Level 2.
* Article 9, CPR/First Aid and Prevention & Support do need to be renewed every 2-3 years.
An assigned Field Supervisor will oversee the DSP and assist with any struggles or questions. Field Supervisors will maintain regular contact with DSPs.
Yes. Each DSP must be able to obtain a Level 1 Fingerprint Clearance Card; DCS background check; Central Registry check; Office of Inspector General Check; SAM check. Level 1 Fingerprint is renewed every 6 years. However, we register each DSP as being employed through Wee Care so we are notified if there are ever any concerns with their Fingerprint Card. OIG and Sam checks automatically run every month on each employee
Respite, Attendant Care and Habilitation
Respite is caring for a members needs either in the members home or in the community.
You may only bill 11.75 hours per day. Respite is a service that is assessed with an annual allotment of hours. The maximum amount of hours per year is 600 hours. That averages out to approximately 50 hours per month / 12.50 hours per week if you would like to have your hours last for the full year.
Yes, BUT only if the DSP’s home has passed inspection and been certified by the state.
No. If a member is admitted into the hospital, you may not bill any DDD authorized hours. This is considered fraudulent billing.
ATC is a service designed to help the family/member with personal care/housekeeping services that they need assistance with. Examples: Cleaning their room, Washing their laundry, Bathing, Feeding themselves,
ATC hours are typically outlined in the members Planning Document and should be billed as they are outlined.
DSP’s complete DDD mandated training classes that are in addition to other classes prior to providing any services. DSP’s must complete 6 hours of Continuing Education Credits annually
ATC must be provided in the members home
Providers must complete ATC tracking each session to support the services.
Yes, Parents/Guardians must meet with a Wee Care Field Supervisor regularly for ATC Service reviews. The required schedule for meetings is as follows: 5 days after the start of services; then within 30 days of the start of services; then within 60 days of the start of services if there are issues; then within 90 days of the start of services; then every 90 days to complete an ATC review which is required to be submitted to DDD.
Habilitation is defined as teaching member’s life skills (daily tasks that our consumers need additional support to learn).
Habilitation goals are decided on by the team which includes parents/guardians, DSP’s and the members DDD Support Coordinator during an initial Planning Meeting and then reviewed at every 90-day meeting.
DSP’s are not able to bill and track for educational goals.
A DSP must work on the goals listed in the member’s Planning Document.
Attend ISP Meetings if available and requested by the family/guardian; Inform the team when a goal has been met; Inform the team when criteria for a goal needs a decrease/increase; Track accurate data during EACH session for the goals being worked on to ensure accurate data; Complete a brief summary of the member’s progress on the goals worked; Clock in / Clock out using our Electronic Visit Verification (EVV) system for each service/each session worked with your loved one; Have a parent/guardian approve each session worked; Answer questions in regards to progress/regression; Assist with teaching strategies to be used with their consumer; Additional tasks as needed from the team
DSP’s must have completed all required training classes including a Hab/PBS training.
Hab must be provided in the member’s home and in the community (if the goals are applicable).
Parents must approve the DSP’s time for each session worked. Parents should also provide any supplies needed for goals to be achieved.
Hab hours are typically outlined in the Planning Document and should be billed in that manner they are outlined.
Yes they should be dressed comfortably to work with members yet modestly and appropriate.
All DSP’s must follow HIPPA guidelines. Parents/guardians may sign a media release form to be kept in the members file if they chose to.
Wee Care does NOT offer sibling care unless the sibling is with DDD. Care of members receiving DDD services is 1:1.
Yes, but they must be approved to transport members. Contact the Compliance Dept for requirements.
Yes, but they must be approved to transport members. Please note, Wee Care will not allow, encourage or be party to ANY dangerous activities that can put a member or provider at risk of injury. Please be mindful of the activities that you engage in.
No, DSP’s are not compensated by Wee Care for their mileage or vehicle maintenance. Therefore, it is often costly for the DSP’s to transport members. If you are requesting your DSP to transport, offering reimbursement or stipend is often helpful. As per DDD guidelines, DSP’s are NOT to transport members to and or from school.
Services should be delivered based upon the schedule outlined in the members Planning Document. Please review the schedule with the family and your assigned Field Supervisor to ensure you are able to work the scheduled outlined.
If a DSP is unable to provide support as scheduled, you must contact the members parent/guardian and your Field Supervisor. Any missed shifts should be relayed to your Field Supervisor.
DSP’s should maintain regular contact via phone, email or text with their assigned Field Supervisor.
DSP’s will need to use their cell phone to clock in/clock out for each session/each service worked and to enter data tracking for Hab/ATC.
In addition to Hab Data Tracking and/or ATC tracking each session, DSP’s are required to submit Incident Reports in the event of accidents, injuries, inappropriate behaviors, abuse, neglect, etc. DSP’s are mandatory reporters; therefore, they must submit Incident Reports to Wee Care for review. Wee Care will then submit those reports to the appropriate parties if necessary.
Yes. EVV is Federally Mandated and must be utilized by DSPs to clock in and clock out of each service at each session worked.
Parents/Guardians must electronically approve the hours that assigned DSPs enter.
All locations that will be used for the DSP to clock in and clock out of while providing services must be listed on the member’s profile.
Please discuss and share these addresses with your Field Supervisor. If a new location needs to be added (doing a Staycation, support will begin in the community, etc. you should call your Field Supervisor.
All start and end times for the DSP must be done through EVV for it to be a verified session.
Manual entries are not accepted and will not be considered verified.
Yes, DSPs can bill if out of state with prior approval from their members DDD Support Coordinator.
No. Only a parent/guardian may sign and authorize hours. However, if the parent/guardian is also the DSP, we do need to have a Designee Attestation on file. Please discuss with your Field Supervisor if this is the case.
No. This is considered forgery. Forgery is never tolerated. It is a federal crime and can be prosecuted.
No. That is considered fraudulent billing. This includes clocking in any exceptions changing dates to other dates, entering billing for time before it occurs, etc.
DSP’s are not authorized to dispense behavior modifying medications.
No. DSP’s are able to work up to 40 hours per week (Sunday through Saturday).
No. It is a DSP’s responsibility to communicate with Wee Care and not involve families with employment concerns. DSP’s are responsible to maintain their compliance, submit their data tracking and EVV hours. Failure to do so can mean that their paycheck is delayed or their ability to provide support can be suspended. Please note, DSP’s must utilize an EVV system as well as submit data tracking and summaries to justify the service hours to DDD which is why Wee Care is strict on this. It is to protect the member’s services.
We look forward to supporting your family. If you are in need of support or additional services, please contact us at 623-935-6040 or email support_inquiries@weecarecorp.com.
